Policies & Codes

Stay informed with our regulatory disclosures for important updates and compliance information.

Policy on deposits FY2023-24

Policy on Corporate Social Responsibility 2023-24

Policy on Customer Rights and Policy on Product Suitability 2023-24

DEAF Scheme

Code of Conduct for Direct Selling Agents (DSA)

CSR projects approved by the board for the FY2022-23

CSR projects approved by the board for the FY2021-22

CSR projects approved by the board for the FY2020-21

Policy on appointment of statutory central auditors / branch auditors

Model citizen chart

BCSBI Code

Policy on procurement of insurance business for the FY2022-23

Procedure for return of original movable/immovable property documents to legal heirs

Policy on disclosure scheme FY2022-23

Policy on collection of dues and repossession of security

Policy on equal opportunity of the Bank

Lending policy for MSMEs

Compensation policy FY2022-23

Policy on safe deposit lockers (SDL), safe custody articles (SCA) facility at branches FY2023-24

Cheque collection policy FY2022-23

Policy on Inoperative and Unclaimed Deposit Accounts - 2023-24

Policy on general management of branches FY2023-24

Standard operating procedure (SOP) for handling customer complaints (service-related)

Grievance redressal policy FY2023-24

Policy on interest rates for deposits FY2023-24

Third party products policy FY2023-24

Debit cards policy FY2023-24

Policy on co-lending with NBFCs for lending to priority sector

Data privacy and security policy for Aadhaar enrolment FY2023-24

Whistleblower policy FY2023-24

Fair disclosure practices of UPSI

Policy for determination of materiality of any event or information

Code of conduct for directors and senior management

Policy on dividend distribution

Policy on related party transactions

Criteria for making payment to non-executive directors

Terms of appointment of independent director

Debenture Trustee

Nikhil Lohana

IDBI Trusteeship Services Ltd, Universal Insurance Building, Ground Floor, Sir P.M. Road, Fort, Mumbai – 400001.

0224 080 7006 itsl@idbitrustee.co.in

BEACON TRUSTEESHIP LIMITED

4C & D, Siddhivinayak Chambers, Gandhi Nagar, Opp MIG Cricket Club, Bandra East (E), Mumbai 400051

Registrar & Share Transfer Agent

Integrated Registry Management Services Pvt. Ltd. No.30, Ramana Residency Sampige Road, Malleshwaram Bengaluru 560 003 Karnataka

0802 346 0815 / 6 / 7 / 8 irg@integratedindia.in

Investor Contact

Sham K. Company Secretary

Karnataka Bank Head Office Mahaveer Circle, Kankanady Mangaluru 575 002 Karnataka

0824 222 8222 investor.grievance@ktkbank.com