We, at Karnataka Bank monitor the Investors Services from our Corporate Office in Mangaluru. A full fledged Secretarial Department headed by the Company Secretary keeps tab on all complaints received from the shareholders and the investors on a regular basis. For redresssal of grievances, if any, regarding dematerialisation of Shares, Share transfers, transmissions, change of address, non-receipt of dividend, duplicate/missing share certificates and other matters pertaining to your shares, please write to the following address:
The Company Secretary,
The Karnataka Bank Ltd,
Regd & Head Office,
Mahavera Circle, Kankanady,
Mangaluru - 575 002
Tel: 0824 - 2228222, Fax: 0824 - 2225588,
The Shareholders/Investors also can forward their grievances through any of the branches/offices of the Bank. All our branches will accept the investor grievances for onwards transmission to the Company Secretary at Head Office. Further, Bank has constituted a Board level Stakeholders and Customer Relations Committee which meets periodically to review the position of all complaints received from the shareholders/investors.
For Shareholder’s queries write to:
The Karnataka Bank Ltd.
Regd. & Head Office, P.O. Box No.599
Managluru-575002, Karnataka, India
Name and Address of Debenture Trustee
IDBI Trusteeship Services Ltd.
Asian Building, Ground Floor,
17, R. Kamani Marg, Ballard Estate,
Mumbai – 400 001
Tel: +91-22-4080 7006
Fax: +91-22-6631 1776
Contact Person : Mr. Sunny Nihalani
Corporate Identity Number (CIN):
Compliance Officer/Nodal Officer :
Mr. Prasanna Patil, Company Secretary
Telephone: 0824 - 2228182
Registrar & Share Transfer Agent of the Bank
Integrated Registry Management Services Pvt. Ltd.
No.30, Ramana Residency
Sampige Road, Malleshwaram
Equity: Bank’s equity shares have been listed in following two stock exchanges:
|Stock Exchange||Scrip Code|
|BSE Limited (BSE)||532652|
|National Stock Exchange of India Limited (NSE)||KTKBANK|
Bonds: Bank’s bonds are listed on following stock exchange:
|National Stock Exchange of India Limited (NSE) - Debt Segment|
Internal Securities Identification Number (ISIN)
|Tier 2 Bonds|
Registrar and Share Transfer Agent of the Bank
Integrated Registry Management Services Pvt. Ltd.
Bank has appointed M/S Integrated Registry Management Services (Private) Limited as its Registrar and share transfer agent. Their details are given below:
No. 30 Ramana Residency 4th Cross,
Sampige Road, Malleswaram,
Bangalore 560 003
Telephone: + 91 80 23460815-818
Facsimile: + 91 80 23460189.
Issue of Duplicate Dividend Warrant(s)
Dividend warrants are dispatched within stipulated time after the dividend is declared.
Shareholders who have not received the dividend warrants within a reasonable time after its declaration, shall have to apply for duplicate warrant(s) quoting the relevant folio no. and certificate nos in case shares are held in physical form and Client ID in case of holding in demat form..
Duplicate warrants will be issued after reconciling the Bank statement and after it is found that the said warrant(s) have not been encashed.
Duplicate warrants will be issued only after receipt of suitable Indemnity in the prescribed form.
Revalidation of dividend warrant(s)
On expiry of the validity period, the warrant(s) need to be sent to our share transfer agent for fresh Demand Draft in lieu of the original dividend warrant.
Correction of mistakes in Share Certificate(s)/Dividend Warrant(s)
Requests for correction in share certificates/dividend warrants duly signed by all the holders may be sent to our share transfer agent along with the original documents and necessary proof for rectification of mistakes.
Procedure for claiming shares/dividend transferred to IEPF Know more
Lodgment of Shares for Transfer
While sending the shares for transfer, kindly ensure that the transfer deed is complete in all respects particularly the seller's signature, payment of stamp duty and its cancellation.
Kindly ensure that the buyers and sellers have signed at appropriate places and the buyer's address is given in full including pin code and telephone/fax number/E-mail, if any.
Also ensure that the transferor has put his signature in full and that all the holder(s) of the share certificate have signed the transfer deed. Kindly ensure that the signature of the transferor is duly witnessed.
If the transfer deed is signed by the constituted Attorney of transferor, kindly ensure that the registration number of the Power of Attorney registered with us / Integrated Registry Management Services Private Limited. Our share transfer agent is mentioned on the reverse of the transfer deed. Otherwise, the transferor may be requested to have the Power of Attorney immediately registered with our share transfer agent before approaching for transfer.
In case a transferee wishes to have the transfer deed signed by his constituted Attorney, kindly attach the necessary Power of Attorney duly notarised.
In terms of SEBI Circualr dated May 20, 2009, it shall be mandatory for the transferee(s) to furnish copy of PAN card to the Company/RTA for registration of transfer of shares.
In case the purchaser is already having an existing folio number, please quote the same in the transfer deed to facilitate registration of new shares in the same folio number. Please lodge your share transfer request with our share transfer agent at the following address:
Integrated Registry Management Services Private Limited
30, Ramana Residency
4th Cross, Sampige Road
Malleshwaram, Bangalore-560 003
For Shares held in physical form
Change of address / Bank details
Request for change in address/bank details will be entertained by our share transfer agent only if it is in writing and signed by first shareholder indicating their folio number. Copy of the bank account pass book/cancelled cheque leave duly attested by the Bank Manager shall also be forwarded for recording new bank account number.
Change in the names of individuals
Requests for change of names shall be made together with original certificate along with a copy of notification in the Official Gazette or a newspaper or an affidavit drawn on stamp paper of appropriate value duly sworn.
The fresh specimen signature duly attested by a banker shall also have to be submitted to our share transfer agent.
Change in the name consequent upon marriage/divorce
For effecting the change of name consequent upon marriage/divorce etc., the original certificate together with a copy of marriage certificate/decree of divorce duly attested by competent authorities should be forwarded to our share transfer agent.
Fresh specimen signature duly attested by a banker shall also have to be submitted to our share transfer agent.
Change in the name of companies
Companies desirous of changing the name in which the share certificate has been issued shall have to furnish a certified copy of the fresh Certificate of Incorporation issued by the Registrar of Companies along with the original share certificate
For shares held in electronic form
In case the shares are held in electronic (Demat) form, neither the Bank nor its share transfer agent will entertain any request for change of the address, bank account details etc. Depository Participants (DPs) where the shareholders keep their account will effect all such changes and update the beneficial holders master in the system. Therefore the beneficial holders of shares are requested to contact respective DPs for recording the change of their address, Bank accounts details etc.
For defaced/damaged share certificate(s)
Duplicate share certificate(s) are issued in lieu of defaced/damaged share certificates. The defaced/damaged share certificates may be sent our share transfer agent with a request to facilitate issue of duplicate certificate(s).
In case of theft or loss of certificate(s)
The loss of share certificate(s) shall be reported immediately to Share transfer agent alongwith certificate nos./folio no. and distinctive nos. to stop transfer of such shares.
A complaint shall have to be lodged with the local police station about the loss of certificate(s) and a copy of the FIR shall be obtained.
Simultaneously, the Civil Court should be approached for obtaining an order restraining us /Registrar from transferring such shares in case the loss of blank transfer deed duly signed by the transferor.
The request for issue of duplicate share certificate(s) shall be sent to our share transfer agent alongwith Letter of Indemnity and affidavit duly stamped and attested and other required documents.
Duplicate share certificate(s) will be issued only after necessary notification regarding the loss/non-receipt of the original share certificates is given in the newspapers at the cost of the shareholder.
Nomination is the process of appointing a person who will be eligible to receive the shares in the event of shareholder(s) death (through the transmission process). The shareholders may, at any time, nominate, in Form No. SH-13, any person as his nominee in whom the securities shall vest in the event of his death. Where the nomination is made in respect of the securities held by more than one person jointly, all joint holders shall together nominate in Form No. SH-13 any person as nominee.
You can appoint a nominee for the shares held by you in our Bank. The nomination, if registered, will save efforts and also time with respect to transmission process to be encountered by the legal heirs.
Registration/modification of nomination:
For shares held in physical form:
Please contact our Registrar and Share Transfer Agent (RTA) at following details, who will guide you through the nomination process:
Integrated Registry Management Services Pvt. Ltd.,
No.30, Ramana Residency,
Sampige Road, Malleshwaram,
Ph: 080-23460815/6/7/8 Email: firstname.lastname@example.org.
For shares held in Electronic (D-mat) form
In case you hold shares in Demat form, the nomination or change in nomination should be communicated only to the Depository Participant(DP) with whom you are maintaining the Demat Account.
Transmission of Shares
Transmission of shares arises in case of death of the registered shareholder or due to operation of law. If the shares are held in joint names, only the deceased shareholder's name is deleted. A copy of the death certificate of the deceased registered shareholder duly attested by competent authorities (magistrate, notary public, gazetted officer, managers of scheduled commercial banks) is to be sent alongwith the share certificate.
In case the shares are held singly ,the shares will be transmitted in favour of those persons who are heirs of the deceased registered shareholder as per the probated will executed by him. In case the deceased shareholder has not left any Will, transmission of the shares will be effected only on production of succession certificate, letters of administration or indemnity bond.
In case the shareholders dies after registration of nominee for his shares with us/our share transfer agent, the shares of deceased will be registered in the name of the nominee on production of original share certificates, attested copy of the death certificate, duly attested specimen signature etc.
In terms of SEBI Circular dated January 07, 2010, for transmission of shares it shall be mandatory to furnish a copy of PAN card by the legal heirs/nominee.
Where the shares are held in electronic form(Demat) the legal heirs/nominees are required to approach the Depository Participant in the matter.
Transposition (for shares held in physical form)
Transposition can be resorted to change the order of holders of the shares inter se i.e. the first holder may become second holder or third holder and vice versa. All requests for transposition should be sent to the share transfer agent along with the duly filled in transfer deed without any stamping. Transfer deed should be signed by all the holders.
In terms of SEBI Circular dated January 07, 2010, for transposition of names it shall be mandatory to furnish a copy of PAN card by all the joint shareholders.
Shares can also be held in dematerialised (demat) form in National Securities Depository Ltd. (NSDL) or Central Depository Services (India) Limited (CDSL). NSDL/CDSL are depositories where the securities of an investor are held in electronic form through the medium of Depository Participants (DPs). This facility obviates the difficulties of loss, fraud, signing of transfer deeds or delay in transfer, etc. and offers scope for paperless trading. To convert the shares into demat form, the shareholders have to open a Depository Account with a Depository Participant (DP) for a small annual charge
In the Demat process, the shareholders are required to surrender the certificates to DP for onward transmission to Bank's Registrar. The certificates will then be verified and if found in order, will be dematerialised and equivalent number of shares will be credited by DP to the account of the shareholder. The ISIN allotted to the shares of the Bank is INE614B01018.
Advantages to shareholder on holding in demat form:
- No risks associated with physical certificates such as loss of share certificate, fake securities etc.
- No bad delivery & Faster settlement cycles.
- Low transaction cost for purchase and sale of securities compared to physical mode.
- Increased liquidity of securities.
- Allotment of IPO, bonus, rights shares etc. in electronic form.
- Waiver of stamp duty on transfer of securities.
Intimation like change of address, bank mandate, nomination, request for transmission, required to be given only to DP irrespective of the number of companies in which shares held.
When the shares are held jointly and of the shareholder dies the surviving shareholder/s shall lodge the original share certificates along with the copy of the attested death certificate of the deceased shareholders requesting for the deletion of the name of the deceased shareholder from the register of members and endorsing the share certificates in the name/s of the surviving shareholder/s.
In terms of SEBI circular dated January 7, 2010, it shall be mandatory to furnish copy of PAN card for the deletion of name of the deceased shareholder(s) where shares are held in the name of two or more shareholders
- Equity Shares in respect of Dividend of 2008-09 remaining Unclaimed for 7 consecutive years
- Equity Shares in respect of Dividend of 2009-10 remaining Unclaimed for 7 consecutive years